Refund policy

Refund & Return Policy for Steering Wheel Depot

At Steering Wheel Depot, we are dedicated to offering top-tier products and exceptional customer service. However, if you find yourself unsatisfied with your purchase, our return policy is designed to guide you through the process.

Defective Items:

In the event of receiving a defective item, we're here to assist. We'll readily provide a replacement, and if replacement isn't feasible, a full refund will be issued within 14 days of the initial delivery. Kindly reach out to us promptly at support@steeringwheeldepot.com, detailing the issue. We'll then guide you on the necessary steps for the return or replacement.

No Returns Accepted:

Regrettably, we cannot accept returns for non-defective items. This policy is to uphold the quality and authenticity of our products. All sales for such items are final.

Refund Cancellation Policy:

Cancellation before shipping is not allowed. Customers are responsible for confirming product compatibility prior to purchase, as some items are customized to order. Please be aware that these items may already be in production, making cancellation not feasible. If you're uncertain, feel free to clarify this policy with us before placing your order.

Exceptions:

Exceptions to our return policy are subject to case-by-case assessment and the discretion of Steering Wheel Depot. Return exceptions may incur a 25% restocking fee, and return shipping costs are the customer's responsibility.

Connect with Us:

If you require clarity or have queries regarding our return policy, please don't hesitate to contact us at support@steeringwheeldepot.com or by phone at +1 (909) 313-4257. Our dedicated customer service team is always here to assist you.

Fitment Guarantee:

At Steering Wheel Depot, we acknowledge the paramount importance of proper fitment for both performance and aesthetics. Hence, we proudly offer a fitment guarantee to ensure your satisfaction.

Should you purchase a product listed as fitting your vehicle, pay a professional to install it, and encounter installation issues or improper fitment, we'll replace the item at no extra charge. To avail the fitment guarantee, furnish us with an invoice demonstrating the professional installation.

It's important to note that we retain the right to decline this service if installation procedures weren't followed or if the product was altered. Each fitment guarantee claim is evaluated on a case-by-case basis, with our determination being final.

We take pride in our products' quality and our commitment to your contentment. For inquiries or concerns regarding the fitment guarantee or any of our offerings, don't hesitate to contact us at support@steeringwheeldepot.com. Our customer service team is ready to assist.

Thank you for selecting Steering Wheel Depot for your aftermarket needs.