FAQ
Explore our FAQ page for quick answers to common questions about our premium customizable steering wheels. Find insights on product specs, installation, shipping, and more. If you need further assistance, our dedicated support team is here to help.
Do you ship overseas?
At this time, we regret to inform you that we do not provide international shipping services. Our shipping capabilities are currently limited to domestic regions. However, we continuously evaluate our shipping options and may expand our services in the future to accommodate international customers. We apologize for any inconvenience this may cause and appreciate your understanding.
How long will it take to get my order?
Typically, orders are processed and shipped within 10 business days from the date of purchase. However, due to various factors such as order volume, customization requirements, and shipping logistics, delivery times may vary. In general, you can expect your order to arrive within 25 business days from the date of purchase. Please note that this timeframe is an estimate and actual delivery times may differ depending on your location and any unforeseen circumstances. Rest assured, we strive to fulfill orders as promptly as possible while ensuring the highest standards of quality and customer satisfaction. Thank you for your patience and understanding.
Do you allow returns?
Unfortunately, due to the customized nature of our products, we are unable to accept returns. Each steering wheel is meticulously crafted to meet your specific preferences and requirements, making it uniquely tailored to you. Therefore, we highly encourage customers to review all customization options and specifications carefully before placing their order. However, in the rare event of a manufacturing defect or damage during shipping, please contact our customer support team, and we will do our utmost to resolve the issue promptly. For further details, please refer to our Returns Policy page at https://steeringwheeldepot.com/policies/refund-policy.
Thank you for your understanding.
How do I track my order?
Tracking your order is easy. You have multiple options to stay updated on your order's progress. You can conveniently track your order by logging into your account at account.steeringwheeldepot.com. Alternatively, you'll also receive tracking information via email, which will allow you to monitor the shipment's journey. Additionally, if you've linked your shop account to your email, you can access tracking details directly through your account. We're dedicated to providing you with seamless tracking options to ensure you're well-informed about your order's status. If you encounter any issues or have questions, please don't hesitate to contact our support team at support@steeringwheeldepot.com
Can I cancel my order after its been placed?
Regrettably, once an order has been placed, we are unable to accommodate cancellations due to the customized manufacturing process of our steering wheels. Even though your order may not have reached the shipping phase, it is already undergoing production within our meticulous manufacturing facility. We understand that circumstances can change, and if you need to explore alternative options or make adjustments to your order, our team is available to assist you.
For further details on our return and cancellation policy, please visit our dedicated page at steeringwheeldepot.com/policies/refund-policy/. Should you have any inquiries or require assistance, please do not hesitate to contact our customer support team at support@steeringwheeldepot.com. We appreciate your understanding, and we remain committed to providing assistance in any way possible.
How do i know if a product will fit my vehicle?
At Steering Wheel Depot, we understand the importance of precise fitment when it comes to enhancing your vehicle. That's why we've made it easy for you by taking the guesswork out of fitment. Each product description includes a dedicated "fitment" section, detailing the specific car models the product is designed to fit. This ensures that you can confidently select enhancements that perfectly match your vehicle's make and model.
Whether you drive a luxury sedan, a sporty coupe, an SUV, or a truck, we have steering wheel options tailored to fit a wide range of car models. Our commitment to providing accurate fitment information means you can shop with confidence, knowing that the products you choose are compatible with your vehicle.
If you have any uncertainties or questions about fitment, our dedicated customer support team is readily available to assist you. Simply reach out to us at support@steeringwheeldepot.com, and we'll provide the guidance you need to make an informed decision. Your satisfaction and confidence in your purchase are our top priorities.